What is your inquiry about??
Complaints and returns of goodsDeliveryGeneral InquiriesInternational salesOrdersPrices and discountsProduct sizes
How to redeem a discount coupon?
Each discount coupon or gift voucher has its own unique code. You can apply the discount coupon or gift voucher in the shopping cart by checking the "Discount Coupon" box (1), entering your unique code in the field (2), and clicking the "Submit" button (3).
Are the prices listed in the store inclusive of VAT?
Yes, all prices listed in our store include VAT — this applies to both goods and shipping.
For VAT-registered customers wishing to purchase goods with 0% VAT, it is necessary to send a copy of the VAT registration certificate in advance to our contact email. Without this documentation, we cannot ship goods excluding VAT.
How do you determine prices in EUR?
The base currency of the Axit online store is the Czech koruna (CZK). If you wish to shop in EUR, click on the Slovak or English flag, and prices will be displayed in EUR. Your order will then be processed and completed in this currency.
